Frequently asked questions

Standard constructions start at 1,000 pieces per size. Where new printing plates and cutting dies have to be made, we usually recommend 3,000 pieces or more so that tooling is amortised across the run.

Samples and small trial batches can be arranged for approved projects.

Send us: the product and its weight, the internal or external dimensions, the stacking height on the pallet, the print requirement, the coating or barrier requirement, and the annual volume.

With that information we return a construction proposal and price within one business day.

Yes. We can work from your dieline, a physical sample or simply a description. Our CAD/CAM department will rebuild the structure, check that it can be produced efficiently on our lines, and return an annotated drawing for approval.

Printing plates and cutting dies are quoted as a one-off tooling charge. Plates and dies remain our property but are maintained at no cost to you for the life of the project, and repeat orders carry no tooling charge.

White samples of a new structure take 5–7 working days. Printed samples take 7–10 working days after artwork approval.

Normally 15–20 working days from the signed-off sample, depending on board grade, coating and quantity. Repeat orders are typically faster because plates and dies already exist.

Routine delivery covers Jiangsu, Zhejiang and Shanghai. High-end cartons are supplied to 19 provinces and autonomous regions, and selected cartons are exported to Europe, Japan, Korea and Southeast Asia.

For regular programmes we can hold finished stock and release it against a call-off schedule, which reduces the customer's warehouse requirement. Terms are agreed per project.

A, B, C and E flutes and their combinations, including AA, AC and EB. Our German BHS line produces two- to ten-layer board, and the Taiwanese line extends capability to eight-layer composite board with lengths beyond four metres.

Up to seven colours on multi-station flexo lines, with register held at ±0.5 mm. The extra-large print-slotter processes board up to 2.5 × 4.3 m in three colours, and fine text down to 5 pt remains legible.

Water repellent, full waterproofing, anti-slip, anti-static (10⁷ Ω/m² class), sulphur barrier, VCI anti-rust and high-barrier moisture constructions. Coatings are applied on a 2.8 m precision coater before lamination, which gives uniform coverage across faces, edges and creases.

Yes. Our coatings are water-based and do not convert the carton into a film-laminated composite, so the pack remains repulpable in standard paper recycling streams. Inks are heavy-metal free and RoHS compliant.

Yes — ISO 9001 for quality management and ISO 14001 for environmental management, both maintained continuously since certification.

Our ISTA-certified test centre has more than thirty instruments for paper, board and carton testing. We run compression (BCT/ECT), drop, vibration, climatic and Cobb tests, plus silver-coupon tarnish testing for sulphur-sensitive electronics packaging.

Yes. Batch test data, certificates of analysis, RoHS statements, heavy-metal declarations and export packaging licences for ordinary and dangerous goods are available on request.

Incoming paper is tested per reel, board is checked for burst, edge crush and flat crush per batch, print is checked against retained standards with a spectrophotometer, and finished cartons are inspected for score, glue and dimension before packing.

Yes. Give us the product, its weight and fragility, and the distribution route. We will propose a structure, model it in CAD, build a prototype and test it — usually within two weeks.

Often. Down-gauging where strength is over-specified, right-sizing the box to the pallet, and replacing timber crating with corner-post board are the three changes that most frequently deliver savings without reducing protection.

Yes. We routinely re-engineer packs to remove material while holding ISTA performance, and we document the before-and-after material weight so that the reduction can be reported.